Respecting your privacy
Our company is committed to complying with the Privacy
Amendment (Private Sector) Act 2000, which commenced in
December 2001, and the privacy provisions of all applicable
legislation.
The Act sets clear standards for the collection, access,
storage and use of personal information that we obtain
as part of our business operations.
This privacy policy covers all personal information we
hold, that is, information, or an opinion, about an individual,
whose identity is apparent, or can be reasonably ascertained,
from that information or opinion. This includes information
we have collected from people in person, via email, over
the phone and on work sites.
Our respect for our clients' right to privacy of their
personal information is paramount. We have policies and
procedures to ensure that all personal information, no
matter how or where it is obtained, is handled sensitively,
securely, and in accordance with the National Privacy Principles.
This Privacy Policy sets out:
- matters
of which you should be aware regarding information we
may collect about you
- our
policies on the management of personal information, and
- generally,
what sort of information we hold, for what purposes,
and how we collect, hold, use and disclose that information
What personal information do we collect and store?
When we collect personal information from an individual,
we will ensure that we do so in a fair manner and that
we let the individual know where and how to contact our
organisation. We will only collect information that is
necessary for one or more of our functions or activities.
So that we can provide services to you, we may ask for
personal details such as your name, address, telephone
number or e-mail address. Some examples of where we may
need these details are establishment of a trading account
and delivery of products and services. Privacy law requires
us to collect personal information about you only from
you if it is reasonable and practical to do so.
Our company takes measures to ensure your personal information
is protected from unauthorised access, loss, misuse, disclosure
or alteration. We also take measures to destroy or permanently
de-identify personal information when it is no longer required.
The types of measures we take vary with the type of information,
and how it is collected and stored.
Where an individual chooses not to provide requested
information, we will advise that individual of what impact
this non-disclosure may have. For example, withholding
certain information may limit our ability to market and
deliver products or services to individuals.
How is personal information used?
The personal information that we ask for is generally
used to provide goods or services to you.
We may also use your personal information in other ways
to provide you with superior service.
This may include
using your personal information to advise you of new products
and services. You have the right to tell us that you do
not want us to send information to you other than for the
main purpose for which we have collected your personal
details.
Where possible, we ensure that our disclosure of information
to other organisations (for example sub-contractors, and
others with whom we have commercial arrangements) is in
a way that ensures that you receive complete privacy as
well as client service excellence.
As we are committed to protecting the privacy of individuals,
we will view unauthorised disclosure of, or access to,
personal information by our employees, contractors or agents,
as a serious breach of this policy. Appropriate action
(which may include disciplinary or legal action) will be
taken in such cases.
Access to your personal Information
We will provide you with access to any of your personal
information we hold (except in the limited circumstances
recognised by privacy law).
If you require access or need to update your information
(eg. if- you change your address), please contact us so
we can make the change.
More information
More information about Privacy law and the National Privacy
Principles is available from the Federal Privacy Commissioner
at http://www.privacy.gov.au.
Availability and review of Policy
We will make our privacy policy available on request and
will provide a link to this policy from our Internet site.
This policy will be reviewed from time to time and any
amendments will be incorporated in the updated policy.
Contact Details
If you have any questions relating to this Privacy Policy
please contact:
Paul McCartney
Integra
Phone: 07 3503 1900
email: info@integraonline.com.au
Paul McCartney
CEO
Integra
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